Privacy Policy

1. Information We May Collect

Depending on how you use our website, we may collect the following types of information.

Information You Provide

When you contact us by phone or submit a website form, you may provide:

• Your name
• Phone number
• Email address
• Property location or service address
• Details about your mold or moisture concern
• Other information you choose to include in your message

Please avoid submitting sensitive personal information unless it is necessary for your inquiry.

Information Collected Automatically

When you visit our website, certain technical information may be collected by our website hosting provider or other services used to operate the site. Depending on the tools enabled, this information may include your IP address, browser type, device information, pages visited, referring website, and access times.

We will update this section as needed to reflect the actual technologies used on this website.

2. How We Use Your Information

We may use the information we collect to:

• Respond to questions and service inquiries
• Understand the type and location of assistance you are seeking
• Help connect you with an independent contractor when appropriate
• Communicate about your request
• Operate, maintain, and improve our website
• Protect against spam, fraud, unauthorized activity, and misuse
• Meet applicable legal obligations

We do not promise that a contractor will be available or that a request will result in an appointment or service agreement.

3. When We May Share Your Information

We may share relevant information in the following circumstances.

Independent Contractors

Because Evansville Mold Pros is a referral service, we may share information you provide, such as your contact details, property location, and description of the issue, with an independent mold related service contractor when needed to help with your request.

Independent contractors operate separately from Evansville Mold Pros and may have their own privacy policies, business practices, pricing, and service terms. Once information is shared with a contractor, the contractor's handling of that information may be governed by its own policies and applicable law.

Service Providers

We may share information with providers that help operate our website or communications, such as website hosting, form processing, security, call tracking, or analytics providers, where those services are used.

Legal and Safety Reasons

We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, or address fraud, security, or safety concerns.

Business Changes

If our business or website is transferred, reorganized, or involved in a business transaction, information may be transferred as part of that transaction, subject to applicable legal requirements.

We do not sell personal information in exchange for money. If our website uses advertising or tracking technologies that fall under a broader legal definition of selling or sharing personal information, this policy and any required choices will need to reflect those practices.

4. Cookies and Similar Technologies

Our website or its service providers may use cookies or similar technologies to support website functions, measure site activity, improve performance, or understand how visitors use the site.

The specific technologies used depend on the tools installed on the website. You may be able to control cookies through your browser settings. Disabling certain cookies may affect how parts of the website work.

If analytics, advertising pixels, or other tracking tools are enabled, this section should be updated to identify them and explain any choices available to visitors.

5. Data Retention and Security

We retain information for as long as reasonably necessary to respond to inquiries, manage referral requests, maintain business records, meet legal obligations, and resolve disputes.

We use reasonable measures intended to protect information from unauthorized access, loss, misuse, or disclosure. However, no website, electronic transmission, or storage method can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have rights to object to or limit certain processing or to withdraw consent where processing is based on consent.

To make a privacy related request, contact us using the details below. We may need to verify your identity before responding. We will handle requests in accordance with applicable law.

7. Children's Privacy

This website is intended for a general audience seeking information about property related mold concerns. It is not designed to knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, contact us so we can review the matter and take appropriate steps where required by law.

8. Third Party Websites and Services

Our website may contain links to external websites or services. We do not control the privacy practices or content of those third parties. Review their privacy policies before providing personal information.

Independent contractors contacted through our referral service may also collect information directly from you. Their handling of your information is subject to their own practices and applicable law.

9. Do Not Track and Browser Choices

Some browsers offer privacy settings or signals related to tracking. How a website or third party responds to those settings depends on the technologies in use and applicable legal requirements.

Where legally required, we will honor applicable privacy signals and provide the choices required by law.

10. Changes to This Privacy Policy

We may revise this Privacy Policy as our website, services, or legal obligations change. The updated version will be posted on this page with a revised effective date. Your use of the website after an update is subject to the policy then in effect, to the extent permitted by law.

11. Contact Us About Privacy

If you have questions about this Privacy Policy or want to make a privacy related request, contact Evansville Mold Pros.

Phone: (930) 758 0114

Website: Use the contact form on our Contact Us page.

Please do not include highly sensitive personal information in a general inquiry.